Maintenance

Request maintenance for your home.

Tell us what needs attention and we'll handle it. Our team responds within one business day for standard requests, and same-day for emergencies.

For emergencies — don't use the form

If you have no heat, active water leak, gas smell, or other urgent safety issue, call us directly at (515) 708-0336. We'll dispatch help right away.

Submit your request

Include your address and a clear description of the issue. Photos help a lot — feel free to attach them below.

Your name*

Email*

Phone (optional)

Property*

Issue type*

Best time to reach you

Urgency*

Low — can wait a few days Medium — needs attention this week High — impacting daily use

Describe the issue*

Photos (optional) Add photos JPG or PNG, up to 10MB each. Photos help us diagnose faster.

By submitting, you agree to let us contact you and schedule a technician. We reply within one business day.

Request received

Thanks — we got your maintenance request and will reach out within one business day. For emergencies, call (515) 708-0336.

Your request goes directly to the Herlan Properties maintenance team. You'll get a confirmation email once received, plus follow-up updates as the work is scheduled and completed.